Visitors Guide

Visitors Guide

We encourage loved ones to visit patients and we make every effort to provide a safe and comfortable environment for our patients and visitors. While receiving care, patients have the right to decide who may or may not visit, and those visitors are allowed without regard to race, color, national origin, language, religion, gender identity, sexual orientation, physical or mental disability, or socioeconomic status.

Our staff and caregivers understand the important role that visitors and support persons play and every effort is made to ensure that our patients’ support person is embraced as a valued member of the care team.

  • To safeguard the comfort of all our patients, visitors are asked to talk quietly and leave promptly when visiting hours have ended.
  • The visiting times and/or the number of visitors may be limited in certain circumstances – and vary unit by unit - to protect the health, safety, and privacy of our patients.
  • If visitors are not feeling well or have an illness that can be transferred to our patients, please refrain from visiting.
  • Visitors must follow infection control precautions, keep noise to a minimum, refrain from taking photographs or videos, and comply with restrictions on smoking, alcohol and illegal substances.
  • Before entering and after leaving your loved one's room, make sure to wash your hands.
  • All children must be in the company of a responsible adult and may not be left unattended.

Our visiting hours are 8 a.m. to 8 p.m. In special cases, visitors may be allowed to arrive after 8 p.m. However, after hours access is limited and must be approved by the nursing unit.

If you have questions concerning visiting hours or to find the best times to visit your friends and family members, feel free to call us at (530) 244-5400 and we will connect you to their room. If you are experiencing cold or flu symptoms, we ask that you take the proper precautions and consider rescheduling your visit. We appreciate your support in making every effort to help your loved ones get the rest and care they need so they can recover quickly.

CAFETERIA

Café Shasta Regional is open Monday through Friday from 7 a.m. to 3 p.m. Breakfast is served 7 to 10 a.m., lunch from 11 a.m. to 1:30 p.m., and the grill hours are 11 a.m. to 3 p.m. A variety of entries focused on wellness and eating healthy are served daily including vegetarian and vegan dishes. Wellness entrees and salad recipes were developed by our regional and national chefs and dietitians. Vending machines are located in the cafeteria as well.

GIFT SHOP

Staffed by the Shasta Regional Regional Auxiliary, our gift shop is located in the main lobby of the hospital. A variety of greeting cards, flowers, balloons, jewelry, gifts, candy and snacks are available for purchase.

Hours of operation are Monday 8 a.m. to 8 p.m.; Tuesday through Thursday 8 a.m. to 4 p.m. and Friday 8 a.m. to noon.

To purchase a gift for a hospital patient by phone, call the gift shop at (530) 244-8304.

Sales obtained through the gift shop fund scholarships to help employees and community members with their continuing education goals. To date, approximately $25,000 has been awarded through scholarships.

WAITING ROOMS

Shasta Regional Medical Center has several waiting rooms available. Just inside the main entrance to the hospital sits our main lobby, which offers plenty of seating as well as a hospitality cart with complimentary coffee, tea and snacks.

Our second floor waiting room provides a quiet place to pass the time when waiting for loved ones. Snack and soda machines and a flat-screen TV are available. The Patrick Ryan Room is also available for our cardiac short stay visitors.

PASTORAL CARE

To help care for our patients’ and their families’ spiritual needs, specially trained chaplains are available at Shasta Regional Medical Center to support them in the midst of whatever circumstances have brought them to the hospital.

NOTARY SERVICES

Notary services are available by appointment for patients with health-related issues. If you have an urgent need to have a health care document notarized while you are a patient in the hospital, you may call Administration at (530) 244-5454 for assistance.

PARKING/SHUTTLE SERVICE

Complimentary shuttle service is available from 8 a.m. to 5 p.m. Monday through Friday.

Free parking is available in one of three parking areas:

  • The main hospital parking area located near the entrance of the hospital
  • The South Garage is located on Liberty Street across from the East Street Physician office
  • Across the street on East Street

TRANSPORTATION

Airport
Redding Municipal Airport
6751 Woodrum Circle
Redding, CA 96002
(530) 224-4320
www.reddingairport.net

Bus Lines
Amtrak
1-800-872-7245
www.amtrak.com

Greyhound Bus Lines
Butte/Pine streets
(530) 241-2531

Redding Area Bus Authority (RABA)
(530)241-2877
www.rabaride.com

Taxi Services
ABC Cab Company
(530) 244-5909
(530) 246-0577

Redding Yellow Cab
(530) 222-1234

Patients and their loved ones can ask the nurse to contact the on-call chaplain for a variety of services.

Resturaunt Guide

Entrée Express
(530) 224-9791
www.entree-express.net