Shasta Regional Medical Center
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Call us at (530) 244-5400 1100 Butte Street | Redding, CA 96001
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Address:

1100 Butte Street
Redding, CA 96001

Phone:

(530) 244-5400

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Services » Emergency Services

Emergency Services

If you are experiencing a medical emergency, please call 9-1-1 immediately.
No one plans to visit the Emergency Room, but when life's accidents happen, you need on time, first-rate medical attention. That's why the Emergency Room doctors and staff at Shasta Regional Medical guarantee that care will begin within 30 minutes of your arrival.

Our 24-hour Emergency Department is located just off the freeway, allowing for the fastest possible transit and admission of emergency patients. Our Emergency Department is specially trained and staffed to handle rapid diagnosis and fast track care during the critical early stages of a heart attack, stroke and shock when treatments are most effective.

Shasta Regional Medical Center is the only hospital in the North State to be a Certified Chest Pain Center. We earned this elite mark of excellence because our medical staff is specially trained in identifying acute coronary early assessment, diagnosis and treatment. We are very proud of this accreditation, but the true honor resides in providing our community with the team, knowledge and dedication to fight America’s #1 killer, heart disease.

We are also certified as a Primary Stroke Center by a The Joint Commission. This means patients experiencing stroke symptoms receive swift, effective and often life-saving treatment. Shasta Regional Medical Center is the only hospital in the North State to earn this distinction.

Emergencies happen without warning. But good care by board certified emergency care doctors and health professionals is no accident.

Our Emergency Department features:

  • 100% Private rooms for maximum privacy, comfort and efficiency
  • 27 monitored beds
  • Bedside registration, to speed access to care and enhance patient privacy
  • Specialty treatment rooms for FAST TRACK CARE
  • Semi private waiting area in our FAST TRACK CARE area for families and loved ones
  • Bedside laboratory testing for faster lab results
  • State-of-the-art cardiac monitors for prompt identification and initiation of treatment
  • Electronic patient information system for instant access of patient information

Our Emergency Department team consists of physicians, nurses, and administrative staff available 24 hours a day, 365 days a year. We are specialists in emergency care, with the experience and training to deliver expert diagnosis and treatment to all emergency patients. The emergency room features the latest technology, such as a 64-Slice CT scanners MRI machine, two full-weather heliports on the roof that allow two helicopters to land at any one time with one pad rated for a heavy Blackhawk military helicopter.

In an Emergency who do I call?


If you believe your condition is life-threatening, call 9-1-1 or go straight to the closest Emergency Room. Make sure you know which ER is closest to your home and know how to get there.

  • If you feel your condition is not life-threatening, call your doctor first, even if it's after regular office hours. Your doctor can advise you about coming in to the office, waiting until the next morning if the office is closed or referring you directly to an emergency room.

What are some good reasons to go to the ER?

  • Signs of heart attack that last two minutes or longer. These include pressure, fullness, squeezing or pain in the center of the chest; tightness, burning or aching under the breastbone; chest pain with lightheadedness.
  • Signs of a stroke, including: sudden numbness or weakness in the face, arm or leg, especially on one side of the body; sudden confusion, trouble speaking or understanding; sudden trouble seeing in one or both eyes; sudden trouble walking, dizziness, loss of balance or coordination; and sudden, severe headache with no known cause. Call 9-1-1 immediately.
  • Loss of consciousness.
  • Severe shortness of breath or loss of a pulse.
  • Seizures that last more than 2 minutes, any unexpected seizures or any seizure in a child.
  • Convulsions that last more than 15 minutes or any unexpected convulsions.
  • Severe cuts where the edges won't come together or the bleeding does not stop after 10 minutes of direct pressure.
  • Sudden, severe pain anywhere in the body.
  • Poisoning (Note: If possible, call the poison control center first at 1-800-222-1222 and ask for immediate home treatment advice. Such preliminary home treatment could save your life.)
  • Severe burns of all types, including chemical and electrical burns, especially on the face.
  • A serious animal bite which has broken the skin.
  • A severe or worsening reaction to an insect bite or sting, or to a medication, especially if breathing is difficult.
  • A major injury, such as a head trauma or a severe sports injury.
  • Unexplained stupor, drowsiness or disorientation.
  • Coughing up or vomiting blood.
  • Severe or persistent vomiting.
  • Signs of shock, including pale, cold clammy skin, and a weak and rapid pulse.
  • Suicidal or homicidal feelings.

Should I drive to the ER or call 9-1-1?

If you answer "yes" to any of the questions below, or if you are at all unsure, call 9-1-1.

  • Is the condition life-threatening?
  • Could the condition worsen and become life threatening on the way to the hospital?
  • Could moving require the skills or equipment of paramedics?
  • Would distance or traffic conditions cause a delay in getting to the hospital?

How can I prepare for an emergency?

  • Know which ER is closest to your home and how to get there.
  • Keep a well-stocked first-aid kit at home, work and in your car.
  • Learn basic first-aid skills and become certified in CPR through classes at your local Red Cross or American Heart Association. Adult and Infant CPR classes at Swedish
  • If you have a family, plan what you'll do if your child needs emergency care.
  • Keep emergency numbers by the phone, such as police, fire department, poison control center, hospital, ambulance service, family doctors and emergency contacts. Keep your address and phone number by the phone as well.
  • Carry a list of all your medications (with dosages) along with a list of your allergies, particularly any drug allergies.

Care for all

Shasta Regional Medical Center is dedicated to treating all patients who need care, regardless of their ability to pay.

Accredited Chest Pain Center

When it comes to acute coronary early assessment, diagnosis and treatment, which hospital you chose can make all the difference in the world. Shasta Regional Medical Center is the only hospital in the North State to be a Certified Chest Pain Center and an Accredited Primary Stroke Center. To qualify as a Certified Chest Pain Center, the hospital must receive accreditation by the Society of Chest Pain Centers (SCPC) and certification in treating patients with partially, or completely restricted, blood flow through an artery of the heart.

If the blood supply is cut off for more than a few minutes, muscle cells suffer permanent injury and die. This can kill or disable someone, depending on how much heart muscle is damaged.

That’s why being an Accredited Chest Pain Center is an elite mark of excellence issued only after passing a formal SCPC inspection and review. We are very proud of this accreditation that supports our cardiology mission at Shasta Regional Regional … to reduce death caused by heart attack and save lives.

Shasta Regional Medical Center