We encourage loved ones to visit patients and we make every effort to provide
a safe and comfortable environment for our patients and visitors. While
receiving care, patients have the right to decide who may or may not visit,
and those visitors are allowed without regard to race, color, national
origin, language, religion, gender identity, sexual orientation, physical
or mental disability, or socioeconomic status.
Our staff and caregivers understand the important role that visitors and
support persons play and every effort is made to ensure that our patients’
support person is embraced as a valued member of the care team.
- To safeguard the comfort of all our patients, visitors are asked to talk
quietly and leave promptly when visiting hours have ended.
- The visiting times and/or the number of visitors may be limited in certain
circumstances – and vary unit by unit - to protect the health, safety,
and privacy of our patients.
- If visitors are not feeling well or have an illness that can be transferred
to our patients, please refrain from visiting.
- Visitors must follow infection control precautions, keep noise to a minimum,
refrain from taking photographs or videos, and comply with restrictions
on smoking, alcohol and illegal substances.
- Before entering and after leaving your loved one's room, make sure
to wash your hands.
- All children must be in the company of a responsible adult and may not
be left unattended.
Our visiting hours are 8 a.m. to 8 p.m. In special cases, visitors may
be allowed to arrive after 8 p.m. However, after hours access is limited
and must be approved by the nursing unit.
If you have questions concerning visiting hours or to find the best times
to visit your friends and family members, feel free to call us at (530)
244-5400 and we will connect you to their room. If you are experiencing
cold or flu symptoms, we ask that you take the proper precautions and
consider rescheduling your visit. We appreciate your support in making
every effort to help your loved ones get the rest and care they need so
they can recover quickly.
Café Shasta Regional is open Monday through Friday from 7 a.m. to
3 p.m. Breakfast is served 7 to 10 a.m., lunch from 11 a.m. to 1:30 p.m.,
and the grill hours are 11 a.m. to 3 p.m. A variety of entries focused
on wellness and eating healthy are served daily including vegetarian and
vegan dishes. Wellness entrees and salad recipes were developed by our
regional and national chefs and dietitians. Vending machines are located
in the cafeteria as well.
Staffed by the Shasta Regional Regional Auxiliary, our gift shop is located
in the main lobby of the hospital. A variety of greeting cards, flowers,
balloons, jewelry, gifts, candy and snacks are available for purchase.
Hours of operation are Monday 8 a.m. to 8 p.m.; Tuesday through Thursday
8 a.m. to 4 p.m. and Friday 8 a.m. to noon.
To purchase a gift for a hospital patient by phone, call the gift shop
at (530) 244-8304.
Sales obtained through the gift shop fund scholarships to help employees
and community members with their continuing education goals. To date,
approximately $25,000 has been awarded through scholarships.
Shasta Regional Medical Center has several waiting rooms available. Just
inside the main entrance to the hospital sits our main lobby, which offers
plenty of seating as well as a hospitality cart with complimentary coffee,
tea and snacks.
Our second floor waiting room provides a quiet place to pass the time when
waiting for loved ones. Snack and soda machines and a flat-screen TV are
available. The Patrick Ryan Room is also available for our cardiac short
To help care for our patients’ and their families’ spiritual
needs, specially trained chaplains are available at Shasta Regional Medical
Center to support them in the midst of whatever circumstances have brought
them to the hospital.
Notary services are available by appointment for patients with health-related
issues. If you have an urgent need to have a health care document notarized
while you are a patient in the hospital, you may call Administration at
(530) 244-5454 for assistance.
Complimentary shuttle service is available from 8 a.m. to 5 p.m. Monday
Free parking is available in one of three parking areas:
- The main hospital parking area located near the entrance of the hospital
- The South Garage is located on Liberty Street across from the East Street
- Across the street on East Street
Redding Municipal Airport
6751 Woodrum Circle
Redding, CA 96002
Greyhound Bus Lines
Redding Area Bus Authority (RABA)
ABC Cab Company
Redding Yellow Cab
Patients and their loved ones can ask the nurse to contact the on-call
chaplain for a variety of services.