24-Hour Emergency Care
Accidents Happen. Award-winning Care Close to Home.
Emergencies can happen at any time, but no matter how severe, rest assured
that our award-winning care team will be prepared to provide emergency
treatment as quickly as possible. On average, patients will see an emergency
physician within 20 minutes of your arrival*.
Remember: If you are having a medical emergency, DIAL 911.
To ensure patients receive the highest standard of care, Shasta Regional
Medical Center is equipped with state-of-the-art medical technology and
dedicated world-class physicians and highly-trained support staff. From
acute allergic reactions to heart failure to catastrophic injury suffered
in a car accident, know that we are prepared to address any emergency,
putting YOU first.
Some of the 24-hour emergency care services you can find at our clinic are:
- Emergency surgical services
- Fully-functional radiology department
- Inpatient care facilities
- On-site laboratory for testing and diagnosis
- Behavioral health services
- Cerified Chest Pain Center
- Primary Stroke Center
For our patients’ convenience and peace of mind, many of our 24-hour
emergency services are covered by the most popular of insurance plans,
including Medicare and commercial payers.
What to Expect
The first thing to do when you arrive at our 24-hour emergency service
department at Encino Hospital Medical Center is complete registration.
If the patient cannot register himself or herself, an accompanying party
may be asked to help provide information. After registration, a registered
triage nurse will provide an initial evaluation of the patient and decide
the urgency of the situation.
A triage assessment will include:
- Review of the patient’s complaint or description of pain.
- Measurement of vital signs.
- Discussion of medication taken, necessary or otherwise.
- Analysis of patient’s medical history.
We use this triage assessment system to provide emergency medical treatment
to patients who need it the most while also ensuring that all wait times
are as brief as possible. The proper care of all our patients is our number
What to Bring
- Photo ID, such as a driver’s license
- Important health insurance information
- Comprehensive list of all medications currently taken and dosage levels
- Any information regarding medication allergies, such as an allergy to penicillin
- Relevant test results regarding current or similar symptoms and conditions
- Information about how to contact primary medical and care providers
We also recommend that patients prepare a list of questions to ask our
physicians before arriving at the 24-hour emergency care department. While
this is not absolutely necessary, you may find it quite helpful.
When your emergency medical evaluation is complete, you can be:
- Discharged and permitted to return home or go elsewhere
- Admitted into the hospital for further treatment or evaluations
Patients who are discharged will be given an instructional statement on how to care for themselves
after our treatments are completed. Make certain you read and fully understand
the instructions before actually leaving the facility in case you have
further questions or concerns to present to a staff member.
Patients who are admitted into Encino Hospital Medical Center will be treated with care and respect
during their hospitalization, as they have received during our emergency
medical treatments. You may be asked if there are any individuals, such
as family members or close friends, who you would like to reach in order
to inform them of your stay in our facility.
Shasta Regional Medical Center
1100 Butte Street,
Redding CA 96001
Hours: 24 hours / 7 days a week
*Average wait time, data from the
Center for Medicare and Medicaid Services.